Frenquntly Asked
Questions
Call Us +86-757-82269206 or drop us a message at grandhouse_3@vip.163.com
1. who we are?
We are based in Guangdong, China, start from 2008,sell to Southeast Asia,South America,Domestic Market,North America,Mid East,Eastern Europe,Oceania(7.00%),Western Europe,Africa,Eastern Asia,Southern Europe,South Asia,Northern Europe,Central America. There are more than 200 people in our company and workshop.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3. How long for the deliver time?
For our regular designs, delivery time usually within 20 days;
For customized designs, delivery time would be approximately 30-35 days.
4. Can we provide sample?
Yes. Small sample is available, such as size 10x10cm/15x15cm,/20x20cm. We could provide small samples which are free.
5. Can we do customized designs?
Yes. We can also do customized designs but we would request a real sample from your side then we can check the color and aggregates to make sure the design ups to 95% or more similar.Before production, we will also make a sample for your reference, after you confirm then we would start production.
6. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW；
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A,Credit Card,PayPal,Western Union,Cash;